Order status

Track your order

Enter your order number and the email you used at checkout. We confirm the current status, carrier and expected delivery window within one business day, and the carrier links below let you check a live PRO number any time.

Processing 1–2 business days Standard 12–25 days Express 5–15 days Carrier calls to schedule

Order lookup

Request a status update

Your order number is on the confirmation email, starting with GE-. Use the same email address you entered at checkout so we can match the order.

Where is my order number? It is in the subject line and top of your order confirmation email, formatted GE-#####. If you ordered by phone or purchase order, it is on your invoice.

Dispatch email not arrived yet? Orders spend 1 to 2 business days in processing before the carrier picks up. Express orders are prioritized. Check your spam folder for mail from garagequipments.com.

Prefer to talk? (904) 214-3064Mon–Fri 9AM–6PM EST info@garagequipments.comReply within 1 business day

What happens after checkout

Four stages, one email each

Placed Order confirmed and payment received. Confirmation email with your GE- order number sent immediately.

Processing 1–2 business days. Nearest warehouse with stock picks, inspects, crates and palletizes your equipment.

Dispatched Carrier picks up. You receive the carrier name and PRO number by email. Standard 12–25 days, Express 5–15.

Delivered Carrier calls to book a window. Curbside liftgate delivery. Inspect and sign; note any damage on the receipt.

Business days exclude weekends and US federal holidays. Transit windows are estimates from the carrier and can move with weather or terminal volume.

Live tracking

Track with the carrier

FXFedEx FreightEnter the 9- or 10-digit PRO number UPUPS Freight / TForcePRO number from your dispatch email ESEstes ExpressCommon on Southeast and Mid-Atlantic lanes XPXPONationwide LTL, frequent on West Coast runs ODOld Dominionodfl.com/track · PRO number lookup SASaiaTexas, Southwest and Southeast lanes RLR+L CarriersMidwest and Southeast coverage ABABF FreightLong-haul and Northeast deliveries

Check your email first

Your dispatch email has the carrier, PRO number and a tracking link. Search your inbox and spam folder for "garagequipments.com" before requesting an update.

The carrier will call you

Freight is delivered by appointment. The carrier's local terminal calls the number on your order 1 to 2 days before delivery. Keep your phone on and answer unknown numbers that week.

Tracking not updating?

LTL tracking only refreshes at terminal scans, so 1 to 2 quiet days is normal. If there has been no movement for 3 or more business days, send us the order number and we will trace it with the carrier.

Delivery issues: 24 hours

Damage, shortages or a missing pallet must be noted on the delivery receipt and reported to us with photos within 24 hours of delivery so we can file the carrier claim on your behalf.

Need an answer today?

Call the Jacksonville desk with your order number and we will check the carrier while you are on the line.

Call (904) 214-3064 Email us Shipping policy